Peter Littlewood has volunteered at Coventry Cathedral for more than ten years.
Volunteers’ Week – Thank You, Peter
“Volunteering gives you a purpose, you can give something back to the community. If you have special skills, make use of these or they will be lost. It’s a method of making new friends. You are more appreciated as a volunteer then you were when working.”
Coventry Cathedral’s Volunteer Co-ordinator, Jackie Skipp said that Peter had been an integral part of the Tourism team during his time at Coventry – working from home during the pandemic -and proving invaluable during Coventry’s busy year as City of Culture in 2021.
“He started as a guide and quickly spotted some opportunities to improve other areas of tourism and offered his admin skills.
“He’s a whizz on Microsoft Excel and used his skills to redesign and streamline the group booking process, making it quicker and more user friendly for both the Cathedral and our visitors. Peter now oversees the entire booking journey – checking availability, responding to queries, chasing payments and keeping a record of all of our bookings.
Peter also identified the opportunity to produce key reports for the Tourism department and is constantly striving to improve the information reporting process. He is proactive, thorough, and pays great attention to detail. His reports go to all levels of the Cathedral team and have helped to inform some of the changes we have made to opening times, products and staff hours.
“Throughout lockdown, Peter continued to volunteer from home – keeping up to date with everything remotely. This continued as lockdown measures eased – even though he wasn’t able to be here in person his commitment to his role never faltered, and his support was invaluable throughout Coventry’s busy year as City of Culture.”
Do you have time to offer or skills to share. Your cathedral needs you! Do get in touch with your local cathedral this #VolunteersWeek.
All the contact details for cathedrals can be found here.